Trust Center

Privacy, security & data handling

This page is maintained by Educaline (REEM Education Consultancy) to answer common security and privacy questions about our website, learner platform and Academy. It describes the controls we have enabled today and is not an independent certification or audit report.

Accounts & authentication

  • Staff and administrator accounts sign in through our managed authentication provider with email + password.
  • Administrative areas are protected by server-side role checks — being signed in does not by itself grant moderation or applicant-data access.
  • Learner accounts on Educaline Academy are managed inside the Academy platform and follow its own sign-in flow.

What data we collect

  • Job applications: name, email, phone, country, position, qualifications, experience, availability, expected rate, optional cover letter and CV file.
  • Parent reviews: the name/initials, child grade and review text you choose to share.
  • Contact via WhatsApp / email: only the information you send us in the conversation.
  • We do not sell personal data, and we do not run third-party advertising trackers on this site.

How your data is protected

  • Traffic to this website is served over HTTPS.
  • Application records are stored in a managed Postgres database with row-level access rules so that only authorised Educaline administrators can read submitted applications.
  • Uploaded CVs are kept in a private storage bucket. They are not publicly listable, and reviewers access them through short-lived, signed download links.
  • Public submission forms (careers, reviews) accept new entries but cannot read, modify or list previous submissions.

Subprocessors & integrations

We rely on a small number of trusted providers to operate the site:

  • Lovable Cloud — application hosting, database, authentication and file storage.
  • Email delivery — to send application confirmations to candidates and notifications to our careers inbox.
  • WhatsApp — only when you choose to message us through the WhatsApp link.

Retention & deletion

  • Job applications are retained while your candidacy is under consideration and for a reasonable period afterwards so we can contact you about future roles.
  • Reviews remain published until you ask us to remove them or we remove them at our discretion.
  • You can ask us to delete your application, CV or review at any time using the contact details below.

Privacy requests & security contact

To request access, correction or deletion of your personal data, or to report a security concern, contact us at careers@educaline.app or via WhatsApp on +974 5993 1545. We aim to respond within a few business days.

Shared responsibility. Educaline is responsible for how we configure this application and handle the data you send us. Our hosting provider is responsible for the underlying platform. You are responsible for keeping your account credentials and any sensitive information you choose to share with us secure on your side.

This page is editable content maintained by Educaline and may be updated as our practices evolve.